We appreciate your interest in our website and want to assure you that the privacy and security of your personal data are of utmost importance to us. Therefore, To Know Morocco S.A.R.L wishes to share details about its Privacy Policy, which addresses the handling and safeguarding of users’ and clients’ personal information. This information may be collected during navigation or when contracting services through the website www.toknowmorocco.net.
In this context, To Know Morocco S.A.R.L ensures compliance with current regulations regarding the protection of personal data, as established in Organic Law 3/2018 on the Protection of Personal Data (LOPD).
The use of the website implies acceptance of this Privacy Policy, as well as the conditions detailed in the Legal Notice.
Identity of the Controller
- Owner: To Know Morocco S.A.R.L
- N.I.F: 60122601 / ICE: 003409152000076
- Address: 616 HAY MOUJNIBA 2 TAOURIRT, 60800, Morocco
- Email: info@conocermarruecos.net
- Sitio Web: www.toknowmorocco.net
Principles Applied in Data Processing
In managing your personal data, To Know Morocco S.A.R.L adheres to the following principles, which comply with the requirements of the new European data protection regulation:
- Principle of Lawfulness, Fairness, and Transparency: To Know Morocco S.A.R.L will always obtain your consent for the processing of your personal data, whether for one or several specific purposes. This consent will be requested transparently, informing you in advance about the purposes of the processing.
- Principle of Data Minimization: To Know Morocco S.A.R.L will request only the data strictly necessary for the specific purposes for which they are collected. We are committed to limiting the requested information to what is essential.
- Principle of Storage Limitation: Data will be kept for the time strictly necessary to fulfill the purposes of the processing. To Know Morocco S.A.R.L will provide you with information about the corresponding retention period according to the purpose. In the case of subscriptions, periodic reviews of the lists will be carried out, deleting inactive records after a considerable time.
- Principle of Integrity and Confidentiality: We guarantee that your data will be processed in a way that ensures their security, confidentiality, and integrity. To Know Morocco S.A.R.L takes the necessary measures to prevent unauthorized access or misuse of the data by third parties.
If you have any questions or concerns about the processing of your personal data, please do not hesitate to contact us. We appreciate the trust you place in To Know Morocco S.A.R.L for the protection and responsible handling of your information.
Information Collected
We collect personal information that you provide to us voluntarily, such as name, email address, contact information, and travel preferences. We also collect data automatically through tracking technologies, such as cookies and server logs, to improve your experience on our website.
To browse www.toknowmorocco.net, you do not need to provide any personal data. The cases in which you do provide your personal data are as follows:
- When contacting through contact forms, budget request forms, or email.
- When commenting on a tour.
Your Rights
To Know Morocco S.A.R.L wishes to inform you that you have rights regarding your personal data, which are as follows:
- Right of Access: You can request access to the data we have stored about you.
- Right to Rectification or Erasure: You have the right to request the rectification of your data or its erasure.
- Right to Restrict Processing: You can request the restriction of the processing of your data.
- Right to Object: You have the right to object to the processing of your personal data.
- Right to Data Portability: You can request the portability of your data to another data controller.
The exercise of these rights is personal and must be carried out directly by you, the interested party. You can do this by contacting the Controller directly. This means that any client, subscriber, or collaborator who has provided their data at any time can contact the Controller to obtain information about the stored data, request rectification, portability, objection, limit the use, or request the erasure of such data in the files of To Know Morocco S.A.R.L.
To exercise your rights of access, rectification, erasure, portability, and objection, simply send an email to info@conocermarruecos.net attaching a valid legal proof, such as a photocopy of your ID or equivalent.
Additionally, we want to highlight your right to effective judicial protection and the possibility of filing a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you believe that the processing of your personal data infringes the Regulation.
Purpose of Personal Data Processing
When you access the website to send an email to To Know Morocco S.A.R.L, subscribe to its newsletter, or make a booking, you provide personal information for which To Know Morocco S.A.R.L is responsible. This information may include data such as your IP address, name, surname, physical address, email address, phone number, among others. By providing this information, you are giving your consent for To Know Morocco S.A.R.L to collect, use, manage, and store your information, exclusively in accordance with the provisions of the Legal Notice and this Privacy Policy.
The personal data and the purpose of processing by To Know Morocco S.A.R.L vary depending on the information capture system:
- Contact and budget request forms: To Know Morocco S.A.R.L requests personal data, which may include: Name and surname, email address, phone number, travel preferences, and your website address to respond to your inquiries. For example, To Know Morocco S.A.R.L uses this data to address your messages, resolve doubts, manage complaints, respond to comments, or address concerns related to the information on the website. This includes services provided through the website, the processing of your personal data, matters related to the legal texts on the website, and any other inquiries you may have that are not subject to the website’s conditions or the terms of contracting.
The data you provide to the Controller will be located on the servers of To Know Morocco S.A.R.L located at Alsacia Street, 18 in Barcelona.
To Know Morocco S.A.R.L will process your personal data to properly manage its presence on the social network, inform you about its activities, products, or services, as well as for any other purpose allowed by social network regulations.
Sharing Information
We do not sell, rent, or share your personal information with unaffiliated third parties, except when necessary to provide requested services or comply with legal requirements.
Security of Personal Data
To protect your personal data, To Know Morocco S.A.R.L takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website is hosted on WordPress hosted on IONOS Cloud S.L.U. servers. The security of your data is guaranteed as they take all necessary security measures. You can review their privacy policy for more information. IONOS Privacy Policy
Cookie Policy
For this website to function properly, it needs to use cookies, which are information stored in your web browser.
On the Cookie Policy page, you can find all the information regarding the collection policy, purpose, and processing of cookies.
Legal Basis for Processing Your Data
The legal basis for processing your data is consent. By using our website, you accept the terms of this Privacy Policy.
If you have any questions or concerns about this policy, please contact us at info@conocermarruecos.net
Thank you for trusting us with your travel needs.
Categories of Personal Data
The categories of personal data processed by To Know Morocco S.A.R.L are:
- Identifying data.
- Traveler preference data.
Retention of Personal Data
The personal data you provide to the Controller will be retained until you request its deletion.
Recipients of Personal Data
Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). You can find more information at: Google Analytics. Google Analytics uses “cookies,” which are text files placed on your computer, to help the Controller analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
You can also see a list of the types of cookies used by Google and its partners and all the information regarding their use of advertising cookies.
Web Browsing
When browsing www.conocermarruecos.net, non-identifiable data may be collected, which may include IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.
The website uses the following third-party analytics services:
- Google Analytics
To Know Morocco S.A.R.L uses the information obtained to obtain statistical data, analyze trends, manage the site, study browsing patterns, and collect demographic information.
Accuracy of Personal Data
You agree that the data provided to To Know Morocco S.A.R.L are correct, complete, accurate, and current, and to keep them duly updated.
As a user of the website, you are solely responsible for the accuracy and correctness of the data you submit to the site, exonerating To Know Morocco S.A.R.L from any responsibility in this regard.
Acceptance and Consent
As a user of the website, you declare that you have been informed of the conditions regarding the protection of personal data, accept and consent to their processing by To Know Morocco S.A.R.L in the manner and for the purposes indicated in this Privacy Policy.
Links to Third Parties
Our website may contain links to third-party websites. We have no control over the information collected by these sites and are not responsible for their privacy practices. We recommend that you review the privacy policies of those sites before providing any information.
Revocability
To exercise your rights of access, rectification, erasure, portability, and objection, you must send an email to info@conocermarruecos.net along with a valid legal proof such as a photocopy of your ID or equivalent.
The exercise of your rights does not include any data that To Know Morocco S.A.R.L is obliged to keep for administrative, legal, or security purposes.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Modifications will be effective upon being published on the website. We encourage you to periodically review this page to stay informed about any changes.
Thank you for trusting us with your travel needs.
Sincerely,
To Know Morocco S.A.R.L
